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Hosting and email

What Your Hosting Includes

Updated

Every hosting plan runs managed WordPress on fast SSD storage with daily backups, free SSL, a free CDN, unlimited bandwidth, unlimited email accounts, unlimited databases, a dedicated IP address with dedicated resources, and a 99.95% uptime figure across multiple data centers. The tiers share these basics and differ in resources (RAM, vCores, storage and number of sites), phone support and WordPress acceleration, as listed below.

Included on every plan

  • Managed WordPress hosting on fast SSD storage
  • Daily backups
  • Free SSL certificate
  • Free CDN
  • Unlimited bandwidth, email accounts, and databases
  • 1 dedicated IP address and dedicated resources
  • 99.95% uptime target across multiple data centers

The plan tiers

  • Business Hosting: 2 GB RAM, 2 vCores, 300 GB fast SSD storage, up to 300 websites, WordPress acceleration, and a free domain for the first year (domain renewals are invoiced separately).
  • High Value Business: 4 GB RAM, 4 vCores, 350 GB fast SSD storage, up to 300 websites, phone support.
  • Enterprise: 6 GB RAM, 8 vCores, 450 GB fast SSD storage, up to 350 websites, WordPress acceleration and phone support.

Current pricing for all three is on the pricing page.

About the uptime figure

The plans state a 99.95% uptime target. Be clear about what that is: uptime and performance depend on upstream providers, and there is no absolute SLA unless your SOW includes a paid SLA. Section 8 of the Terms of Use states the rule.

Provisioning and refunds

Fulfillment starts after your payment settles, and your account is then set up by our team. Once the account is provisioned, hosting follows the standard subscription rules: it renews automatically each term until canceled, and hosting fees are non-refundable under section 16 of the Terms of Use.

Backups deserve their own page: what our backups are for, and why you should still keep your own, is covered in Backups: What We Run and What You Should Keep. For renewal mechanics and cancellation deadlines, read Hosting and Email Renewals. Choosing between tiers? Contact us and we will match the plan to the site.

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